≡ COMPANY

» Overview
» Management Team
» News
» Events

AMS Capabilities

AMS Operations offers complete services for active business process management and maintenance of your most important systems.

ARINC Maintenance provides end-to-end service solutions backed with stringent SLAs.

ARINC Staffing performs IT staffing and vendor management to fill your IT job openings with qualified professionals who support a multitude of technologies and services.

End-to-End Managed Service Solutions

Implementing IT solutions to improve operational efficiency poses a critical challenge for today’s organizations—one that often falls outside their core business. That’s where ARINC Managed Services (AMS) can help. AMS provides airports with low-risk, highly reliable support, and the skilled IT staff to make it work. From common-use workstations to parking access and revenue control systems, AMS is there, keeping your systems running smoothly.

With AMS on your team, you’ll get design, installation, operations, and maintenance support for your IT projects—all from a single source. We provide end-toend managed service solutions with active business process management, unparalleled performance-based contract management and a renowned technical support team available 24x7.

As your single-source vendor, we’ll provide you with complete outsourcing services, reducing your costs by supplying the management, operations, and maintenance for mission-critical operations.

AMS stands above the competition because of our unique approach—monitoring of our commitment to the customer—real time. We provide greater value through active Business Process Management, resulting in flexible terms and unconditional accountability. Our service delivery model, which includes preventative maintenance, managed escalation, asset management, and SLA management results in integrated support backed by ongoing performance monitoring. Finally, our customer driven culture means we not only “own the problem”, but utilize root cause and trend analysis to identify and fix faults before they become problems.

With 24x7 operations, maintenance and staffing services at more than 400 airports around the world, AMS has a proven track record of successful support in a variety of mission critical work environments. Over 75 years of experience in the airport environment means we understand the hectic operational environment our customers operate in each day and we are always close by, offering a quick response when you need it most.

We Have a Simple Philosophy:
We’re Successful When You’re Successful.

We deliver the right operations, maintenance, and staffing services to your IT infrastructure so your business performs with maximum efficiency—while reducing operational costs. Performance is key to our results, and our SLA performance is provided to you via customized reports.

All of AMS’ support is anchored by our customer-centric work ethic and the four guiding principles by which we do business: a sense of purpose, performance beyond expectation, passion for solving problems, and reliance on the best and most committed IT people in the industry.