Customer Quotes

 “In particular, we value the constant and steady flow of communication that exists as a result of AMS taking ownership of any given problem and keeping DANTeC fully apprised of progress towards resolution. We have also been very pleased with the ability to call the hotline number and speak to a local technician immediately with the knowledge that the fault will be dealt with rapidly.”

Steve Rowland
Executive Director
Detroit Metro Airport 

 “The team is very good about identifying the root cause reasons for failures, what actions were taken to resolve the problems and acts on these trends to continuously improve and stay proactive.”

Bob Blake
YUL CLUB Chairman
Montreal Airport 

 “I thought I would share this info with you – someone in your position normally only hears when things don’t go well.  ARINC (AMS) stepped up to provide some temporary LMR support for the Airport for the Super Bowl to help them out.”

Bob Martin
Wireless Services Office Chief Information Officer
Transportation Security Administration (TSA) 

 “…ARINC (AMS) has enhanced the WestJet system in the areas of frequency management, asset/spares management and maintenance. We are pleased with their reliability and customer-focus.”

Dale Tineves
Vice President, Airports
WestJet

 “I would like to confirm that ARINC (AMS) has proved itself to be an organization which is customer focused and results driven.”

David Parish
Chair SSB 

 “ARINC Managed Services has been an integral part of our growth since 2003, including a doubling of our fleet size and passenger operations.”

Darcy Granley
WestJet
Director of Flight Technical Operations
[taken from press release dated April 26, 2007] 

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